UC Edge
Webinar
Designed for choice, built for change
Register for our webinar to discover how UC Edge removes complexities and supports your communication strategy to evolve seamlessly.
Why is something as simple as talking so complicated?
- Complexity in enterprise voice and UC environments
- Fragmentation across UC platforms, contact centre, SIP, GSIP, inbound services
- High operational overhead for migrations, M&A, platform changes and compliance
- Risk and uncertainty driven by legacy estates
For CIOs, voice is no longer just a service - it’s cost, risk, compliance and business continuity.
Can we talk about UC Edge?
Hear from our Chief Product and Strategy Officer, Matt Swinden, on how UC Edge is designed to tackle one of the biggest challenges facing global enterprises today; communication complexity.
Why is UC Edge different?
UC Edge sits beneath your UC environment as a global voice platform, using BT’s Intelligent Routing Engine to automatically route calls to the right platform — wherever users are and whatever changes.
Freedom of choice
Run Teams today, Zoom tomorrow, Webex next year - without rework or lock‑in.
Zero‑friction migration
Move users and numbers without porting, downtime or commercial resets.
Future‑proof voice
Built for continued collaboration, customer experience and AI innovation.
Operational simplicity
One contract. One service model. One global voice layer.
Resilience and compliance
Regulatory support wherever you operate.
Business Continuity
Diversified backbone and multi‑platform independence.
With UC Edge enterprises gain:
- Simpler voice architecture with reduced operational overhead.
- Faster platform change without disruption.
- A stable, future ready foundation for growth.
- Confidence that voice won't become the weakest link.
Where UC Edge has made the difference
Stabilising Voice Services for a Global Banking Network
A global bank had an urgent requirement to connect their existing third-party SIP provider to their legacy on premise contact centre system (CUCM). Their old setup wasn’t working properly, causing communication issues.
Delivering Streamlined Webex Voice Connectivity for a Global Retail Brand
A global e-commerce brand needed a simple, low‑overhead voice connection to Webex, comparable to a straightforward SKU4‑style offering, without the complexity of a fully managed service. Existing options were overly heavy, adding unnecessary cost, process, and operational burden for what was intended to be a basic, efficient connectivity requirement.
Enabling Secure, Scalable Communications for a Global Bank
An American bank needed to rapidly deploy UC in the Americas while building a foundation for global consistency across EMEA and Asia. At the same time, they required a single, compliant recording approach that could operate seamlessly across multiple UC and voice platforms.
Key Features
Further Insights
Blog
BT Recognised as a Global Leader in Voice Transformation
Discover how independent analysis from ISG highlights BT’s strength in global voice - helping organisations simplify complex communications, enhance security, and build resilient, future-ready networks.
Datasheet
Download our UC Edge Datasheet
Explore key features, deployment options, and how UC Edge delivers secure, scalable communications for modern, distributed teams.
If UC Edge is the answer - what's your question?
Let's talk about how UC Edge can simplify your communications strategy
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