Are you ready for a fast changing world?

Are you ready for Industry 4.0?

From autonomous trucks to automated trollies following pickers, the potential of robotics continues to expand and raise numerous questions. But what does the impact of Industry 4.0 mean for the supply chain industry?

With so much noise around this subject to consume, it’s no longer a matter of 'if' but 'when' robots will be at the heart of business. Ian will present DHL’s perspective on this hot topic and help you to extend your understanding of robotics in logistics.

Ian will be delivering: 'Are you ready for Industry 4.0?'.

Richard will share with you DHL’s latest approach to incubating and fast-tracking new business exploration to stay ahead in a digitalised world. The Playbook contains the hints, tricks and “must-dos” to incubate internal start-ups and combines lean Start-up methodologies in order to drive innovation, idea incubation and a start-up approach within the corporate context. To bring this to life, Richard will demonstrate a live example recently launched as a result of following the Playbook methodology.

Richard will be delivering: 'Digital disruption: Playbook & FLEC'.

Chris was appointed in September 2015, and reports to the CEO, Global Services.

As the CIO for BT’s Global Services division, Chris is responsible for delivering networked IT services to some of BT’s biggest customers, located in more than 170 countries around the world. Leading a team of solutions architects, client service professionals and programme managers specialising in delivering complex contracts, Chris is charged with driving innovation, transforming BT’s business and that of its global multinational customers.

Prior to this, Chris was the CIO of Openreach Service Delivery, where he was accountable for defining and delivering the technology strategy needed to transform the engineering experience and customer service. This stretched across a workforce of 18,000 engineers and more than 33 million end customers across the UK access network.

Chris has a wealth of experience delivering technology transformation across all lines of business in BT Group. He previously held roles leading customer service and cost transformation in Global Services; delivering the BT Wholesale network capabilities that underpinned the launch of BT Vision; and integrating and testing the IT platform that supported the launch of BT Mobile.

Prior to joining BT, Chris worked as a software developer in the mobile industry.

Chris holds a degree in Electrical Engineering from Queens University, Belfast, and an MSc in Major Programme Management from Said Business School, University of Oxford.

Chris is married with two daughters, and lives in Belfast.

Lisa is director of research and applied innovation in BT’s Technology, Service and Operations division. She is accountable for all aspects of strategic research, down-streaming innovation and partnerships with world leading universities. She actively promotes and drives the digital literacy agenda, working with schools and encouraging children and teachers to develop a love of technology. Lisa runs the Adastral Park campus, including all elements of Innovation Martlesham, and is working on an exciting transformation agenda for the site.

Previously, Lisa was director of customer assurance, strategy and operations, in Openreach CIO and drove the technology strategy and its investment, enabling business transformation and growth for Openreach.  She also led service improvement through establishment and adoption programmes across a significant customer base.

Lisa has worked across various areas of BT for 20 years, leading major programmes such as Superfast Broadband, Voice over IP and other cutting edge technical deliveries across core and access networks.

Lisa has two children, plays various sports, is a trust governor for a local Academy school and is an accredited coach.

Lisa will be delivering: 'Open Innovation Process and how to leverage it'.